E-commerce
Grow Customers. Lift Conversion. Keep Them Coming Back.
vedIQ Health helps e-commerce brands attract the right shoppers, convert more of them and retain customers through search, paid campaigns, conversion optimisation, CRM automation and customer-service agents.
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Challenges
Where E-commerce Growth Gets Stuck
Acquisition, conversion, retention and support working from the same data, so every rupee and every customer is easier to account for.
What we do
Acquisition, Conversion, Retention
Customer acquisition
SEO for categories and products, Google Shopping and search ads, paid social, influencer and content support.
Product discovery
Category and product page structure, on-site content, feeds and marketplace visibility where relevant.
Conversion rate optimisation
Product page and checkout reviews, testing, landing pages, speed and mobile experience.
Retention
Email and WhatsApp journeys for abandoned carts, post-purchase and repeat orders, using consented contacts.
Customer-service automation
WhatsApp agent for order-status questions, delivery information, returns policy and escalation to your team (order data needs an integration with your store platform or logistics tools).
Analytics
Attribution and dashboards linking channels to orders and customer value where your data allows.
Platforms
Works With Your Store
We work with popular store platforms and tools. Integration options depend on your platform and available connections, and we confirm each one during scoping rather than assuming it.
- Store, payments and logistics data reviewed first.
- Tracking set up so orders connect back to channels.
- Automations added only where the connection is reliable.
Process
How We Grow E-commerce Brands
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01Review
Review store, channels and data.
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02Prioritise
Prioritise the highest-impact fixes.
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03Launch
Launch campaigns, page improvements and automation.
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04Report
Report on orders, cost and retention, then refine.
FAQs
E-commerce Questions
Still have a question?Call +91 97030 18606 or message us on WhatsApp.
Can your agent track orders?
Only with an integration to your store or logistics platform; otherwise it provides policy answers and escalates.
Do you manage ad spend?
We manage campaigns; ad spend is paid directly to the platforms.
Can you improve conversion without more traffic?
Often, through page, checkout and journey improvements, after reviewing your data.
Do you work with marketplaces?
We can advise on marketplace visibility alongside your own store.
Find Your Biggest E-commerce Growth Lever.
Book a strategy call and we will review your acquisition, conversion and retention opportunities.